FAQ

We have answered the most Frequently Asked Questions below. If you still need help please feel free to contact us.




Q: Do you ship to my country?

A: Yes we ship to any country worldwide. Please see our shipping policy for more details.




Q: If I order today, when will I receive my cake topper?

A: Please see our delivery date calculator.




Q: Can you post my order immediately?

A: Yes. We post all orders within 24 hours of purchase, every business days.




Q: How can I pay for my order?

A: During the checkout process you will be able to choose your payment method. You can use a credit / debit card or you can login to your PayPal account directly. Customers located in Australia also have the option to make a bank transfer.




Q: I live close by, can I pick up my order?

A: We do not have a physical store and therefore do not offer local pick up. For urgent orders we recommend to select "express shipping" during checkout.




Q: Do you take custom orders or make personalised cake toppers?

A: Yes we do. Please see the options available below:

  • Custom Design Service: We can design and make the cake topper of your choice based on a photo or a description. Pricing start at AU$39.99 including shipping. Please contact us to request a quotation.
  • Custom Processing Service: If you are a designer, you can send us your design file in vector format (ai, svg, dxf) and we will process it for you. Pricing start at AU$22.99 including material and shipping. Please contact us to request a quotation.




Loading...
Loading...
Loading...